Companies face the problem of meaningfully participating potential clients. Prospects anticipate quick responses, customized interactions, and seamless experiences throughout the platforms they already use. The necessity for real-time, conversational engagement has by no means been extra crucial for changing leads into loyal clients. Counting on outdated gross sales ways reminiscent of cellphone or e mail can usually lead to missed alternatives and decrease engagement as a result of your engagement can’t scale with demand.
Freshchat
Freshchat is an AI-powered messaging platform designed to assist companies drive inbound gross sales via real-time, conversational engagement. Whether or not connecting with prospects on their favourite messaging apps, automating lead qualification with clever chatbots, or seamlessly transitioning conversations from bot to human, Freshchat empowers gross sales groups to interact clients at each stage of their journey.
Freshchat permits companies to attach with potential clients the place they’re most lively—on messaging platforms like WhatsApp, Apple Enterprise Chat, and Fb Messenger. This omnichannel method ensures that prospects obtain immediate, customized consideration, rising engagement and conversions. Freshchat’s highly effective options assist automate components of the gross sales course of, together with lead qualification, buyer onboarding, and follow-ups, permitting gross sales groups to give attention to high-value interactions that shut offers.
Whether or not driving inbound leads out of your web site or nurturing prospects through chat, Freshchat makes it simple to streamline your gross sales conversations, interact with guests in real-time, and switch these conversations into income alternatives. Plus, with seamless integration into CRM and advertising automation instruments, your gross sales groups may have the context they should make each dialog rely.
Freshchat Options
- Agent Productiveness: Supercharge your gross sales brokers with canned responses, reside translations, and fast entry to buyer info.
- APIs: Combine Freshchat together with your present CRM, gross sales instruments, or homegrown apps to customise the platform for your online business wants.
- Project Guidelines: Mechanically route leads and inquiries to the suitable gross sales reps based mostly on their abilities or workload.
- Bots: Deploy AI-driven chatbots to qualify leads, reply FAQs, and schedule appointments—with out human intervention.
- Bulk Motion: Save time by managing a number of gross sales conversations or prospects concurrently, permitting your staff to scale effectively.
- Campaigns: Create and ship customized, proactive messages to your prospects, driving engagement and nudging them additional alongside the gross sales funnel.
- Customized Stories: Construct tailor-made stories to trace gross sales efficiency, lead conversion charges, and extra, integrating Freshchat with BI instruments for deeper insights.
- IntelliAssign: Mechanically assign gross sales results in essentially the most acceptable staff members based mostly on their experience, making certain sooner follow-ups.
- Cell Apps: Equip your gross sales staff to handle conversations from wherever with Freshchat’s cell apps for Android and iOS.
- Efficiency Stories: Get detailed insights into how your gross sales staff is performing—monitor conversion charges, response occasions, and buyer satisfaction.
- Actual-time Dashboard: Monitor real-time exercise, giving gross sales managers visibility into staff efficiency and prospect engagement.
- Roles and Permissions: Guarantee safe entry to information by assigning particular roles and permissions based mostly on staff members’ tasks.
- Staff Inbox: Handle inbound leads from all messaging channels in a single centralized inbox, making it simple for gross sales reps to prioritize and reply shortly.
Trusted by over 60,000 companies, Freshchat has confirmed to improve chat-driven income by 40%, enhance agent effectivity by 3x, and save firms 30% in assist prices.
Getting began with Freshchat is simple. Join a free 14-day trial (no bank card required) and see how shortly Freshchat can enhance your inbound gross sales course of. Freshchat additionally affords 30 hours of free session that can assist you combine the platform seamlessly into your present workflow. With 24/7 assist out there, assistance is all the time only a click on away.
Need to flip conversations into conversions? Begin your free trial at this time and uncover how Freshchat may help you shut extra offers with real-time, conversational engagement.
Begin Your Free Freshchat Trial At present